At *Essence of Banaras*, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or make a purchase from our website, we may collect the following information:
* *Personal Information*:
Name, billing address, shipping address, phone number, email address.
* *Payment Information*:
Payment details are processed securely through third-party payment gateways. We do *not* store your card or banking details.
* *Order Information*:
Products purchased, order history, delivery details.
* *Technical Information*:
IP address, browser type, device information, cookies, and usage data.
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2. How We Use Your Information
We use the collected information to:
* Process and fulfill your orders
* Communicate with you regarding orders, deliveries, and support
* Improve our website, products, and customer experience
* Send promotional emails or offers (only if you opt-in)
* Prevent fraud and ensure secure transactions
* Comply with legal obligations
3. Sharing of Information
We do *not sell or rent* your personal data. However, we may share your information with:
* *Delivery & logistics partners* for order fulfillment
* *Payment gateway providers* for secure transactions
* *Service providers* who help us operate our website
* *Legal authorities*, if required by law
All third parties are obligated to keep your information secure.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
* Remember user preferences
* Analyze website traffic
* Improve website functionality
You can disable cookies through your browser settings, but some features may not work properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.
6. Your Rights
You have the right to:
* Access your personal information
* Request correction or deletion of your data
* Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
*Business Name:* Essence of Banaras
*Email:* [essenceofbanaraseob@gmail.com](mailto:essenceofbanaraseob@gmail.com)
*Phone:* +91 81788 41301